Client Charter

Centre for Graduate Employability & Entrepreneurship (UniMAP)

OUR COMMITMENT
Kami beriltizam untuk:
We are committed to:

Menyediakan perkhidmatan bimbingan kerjaya, latihan kebolehpasaran dan keusahawanan yang berkualiti, mesra serta profesional kepada semua pelajar dan graduan UniMAP.
Provide quality, friendly and professional career guidance, employability and entrepreneurship training services to all UniMAP students and graduates.

Menghubungkan pelajar dan graduan dengan majikan serta peluang kerjaya melalui jaringan industri, program latihan, pameran kerjaya, dan portal pekerjaan.
Connect students and graduates with employers and career opportunities through industry networking, training programmes, career fairs, and job portals.

Membangunkan ekosistem keusahawanan yang kondusif bagi melahirkan graduan berdaya saing, inovatif, kreatif, dan berorientasikan perniagaan.
Develop a conducive entrepreneurial ecosystem to produce competitive, innovative, creative and business-oriented graduates.

Memastikan semua aduan, pertanyaan atau maklum balas pelanggan diberi respon dalam tempoh 3 hari bekerja.
Ensure that all complaints, enquiries or feedback are responded to within 3 working days.

Menyediakan maklumat dan khidmat sokongan yang jelas, terkini dan mudah dicapai oleh semua pihak berkepentingan.
Provide clear, updated and easily accessible information and support services for all stakeholders.
Pelajar UniMAP
UniMAP Students


Alumni UniMAP
UniMAP Alumni

Majikan & rakan industri
Employers & industry partners

Masyarakat & agensi berkepentingan
Community & relevant agencies
OUR CLIENTS
CLIENTS' RESPONSIBILITIES
Bagi memastikan perkhidmatan yang cekap dan berkesan, pelanggan diharap:
To ensure efficient and effective services, clients are expected to:

Memberi maklumat yang tepat, lengkap dan jelas semasa berurusan.
Provide accurate, complete and clear information when dealing with us.

Mematuhi prosedur dan peraturan yang ditetapkan oleh UniMAP.
Comply with UniMAP’s procedures and regulations.

Memberi kerjasama serta maklum balas yang membina untuk penambahbaikan berterusan.
Offer cooperation and constructive feedback for continuous improvement.